Same Day Delivery

Shanghai, Guangzhou,Beijing and all cities in China Mainland Same Day delivery

1. Daily normal delivery time: 08:00-22:00. Other time, please try to consult and order in advance. On the premise of confirming the completion, we will charge the service fee according to the actual situation.

2. For pre-ordered orders, we will deliver orders according to the customer's requirements, promising a time difference of one hour. If you book on the same day, you should place an order at least 3 hours in advance

3. Holiday Flower Delivery Terms

For flower deliveries during festivals (including all Valentine’s Days, Christmas, Mother’s Day, Father’s Day, Teachers’ Day, Spring Festival, International Women’s Day on March 8, and other festivals throughout the year), we only guarantee same-day delivery due to high order volumes, delivery route arrangements, traffic conditions, and other factors.

Should you have specific time-slot requirements, please contact us in advance by phone. Delivery within your requested time window can be arranged only upon our confirmation. A dedicated service fee for a single delivery person and vehicle will be charged for this service, subject to specific circumstances.

4. Advance Booking & Non-liability Clause

To allow sufficient time for preparation, we recommend that you place your order as early as possible.

We shall not be liable for compensation under the following circumstances:

The recipient is absent from the designated delivery address at the scheduled delivery time, and no other authorized person is available to receive the goods on their behalf.

Force majeure events occur, such as natural disasters, traffic restrictions, and other similar incidents.

5, we are all over the country distribution, online unified orders, around the distribution departments to arrange special distribution. In principle, during the delivery process, the consignee is required to sign for the receipt. If the consignee is not convenient, the consignee can be arranged to collect the receipt according to the consignee's wishes as the consignee. If the consignee refuses and the orderer cannot handle it, the order is completed by default. The orderer shall pay the total amount of the order.

Distribution instructions:

1. After the customer's order is submitted, we will arrange a special person to deliver it, and we will inform the customer by text message immediately after the order is delivered

2. After the customer's order is arranged, in principle, it is not allowed to modify. If any change is needed, please inform the customer service at least 24 hours in advance (the holiday order will not be modified). If the order is already in the delivery, the customer must need to modify the information, and all the losses incurred shall be borne by the customer himself.

3. If the customer has special information to explain, please indicate the special requirements or tell the customer service staff when submitting the order. If there is no special explanation, we will arrange specific orders according to the customs and customs of the local distribution department.

4. In the following cases, we are only responsible for one delivery, and we will not be responsible for the repeated distribution costs and the flower material loss costs caused by: # reject the consignee; # without contacting the consignee, the customer still requests to continue the delivery; # According to the time and place of appointment with the consignee, but the consignee does not appear;

5. Due to the limitation of the region or the season, when we need to change the main flower material, we will call to change the buyer, if not in the effective delivery time Yes, we will use the same as the same value or the same meaning instead. The materials will be seasonal equivalent in the case of no branch